FAQ – How long do I have to wait to receive my custom boots after placing an order on this site?
We know you are looking forward to your new boots and hope to receive her soon. We will also customize the production for you as soon as possible while ensuring the quality. Usually, we will start production the next day after receiving your payment. The approximate cycle is as follows:
- Knee boots: 7–10 days
- Over-the-knee and thigh boots: 10–15 days
- Other special boots and customized drawings: 20-30 days
Note: If there are special circumstances such as: Chinese statutory holidays, serious natural disasters or epidemic prevention and control, the production cycle will be postponed; if there is occasional shortage of raw materials, etc., it will take some time. But you don’t have to worry, we will get in touch with you in time and inform you of the specific situation
We will ship the goods in time for you after the production is completed, usually it only takes 1-2 days for express delivery in mainland China.
The logistics time in China, Hong Kong, Macao, Taiwan and other countries is relatively long, and the specific query can only be made according to the logistics order number provided by us.