About product delivery

Regarding the ordering of OBL brand boots on this site, there are some information you need to know about the delivery:

• Usually, the production cycle of custom knee boots is 15 days
• Typically, the production lead time for custom over-the-knee boots and thigh boots is 20 days
• Under normal circumstances, we will complete the production as soon as possible and ship it to you after acceptance.
• The customization cycle of boots may be delayed due to the shortage of raw materials, epidemic control, extreme weather or natural disasters, and we will inform you in time
• When the order cannot be completed under special circumstances, we will contact you and arrange a full refund
• Before the product is packed, we will check it carefully for you, and then pack and package it together with the relevant accessories (matching heel, brand dust bag, moisture-proof bag, brand interlining, brand manual, etc.)
• After the product is delivered to the courier company, you can track the logistics information through the website
• Whether it is international logistics or domestic express, we cannot control its speed, I will urge the express company as much as possible
• It is inevitable that the packaging will be squeezed and deformed during transportation, please understand. but usually does not affect the goods inside